UCLA Allowable Data Use - Amazon Web Services

Below is information regarding UCLA allowable data use on Amazon Web Services, and how to establish your UCLA Amazon Web Services account.

UCLA faculty and staff use of the cloud computing services available via the UC-wide Amazon Web Services Agreement must comply with applicable University policies, notably policies relating to the protection of University data and the UC Electronic Communications Policy. This includes the data use requirements in the table below, which are based on the UCLA Data Classification Standard and University-negotiated agreements established to help safeguard information about individuals and other confidential information for which the campus is a steward.

Always employ due care when processing, transmitting, or storing sensitive information. Violation of these data use policies may result in disciplinary action up to and including termination.

Contact IT Services Client Support at clientsupport@it.ucla.edu if the data you have is listed in the middle (yellow) column below, if you have data that does not appear in the table, or if you have any other data use questions.

Table 1. Data use requirements for Amazon Web Services (AWS)

Permitted Contact Client Support Prohibited
  • Any information already publicly available
  • Student records not related to health
  • Personnel records


  • Data relating to human subjects or animal research
  • Export controlled data1
  • Use of 3rd-party apps2
  • Sensitive information not about individuals


  • Logon credentials
    (account and password
  • Individuals’ health information3
  • Social Security numbers
  • Drivers license and CA identification numbers
  • Credit card data

For more information regarding export control regulation at UCLA, see: the UCLA Research Policy & Compliance site. Must use AWS GovCloud. Consult with data proprietor of office of research.

The UC AWS agreement does not cover third party applications or software that may be designed to run on or otherwise interface with AWS.

A Business Associate Agreement (BAA) has been established in order to permit storage of certain PHI.  For details, please contact the UCLA Data Use Group.

Information on how to establish an Amazon Amazon Web Services account at UCLA.

Access to the terms and conditions of this agreement is via the Software Central Store (valid UCLA logon required)

Here is a slide deck from the UCLA AWS 1-17-14 Presentation

Gartner has published research regarding Amazon Web Services that may be helpful. This research is available to UCLA faculty and staff at no cost under UCLA’s Gartner membership. To access this research, go to UCLA’s Gartner Research Portal, log in with your UCLA credentials and search for:

Amazon Web Services:

In-Depth Assessment (G00263761)
Blueprint for Architecting Web Application Availability at Amazon Web Services (G00263032)